Returns Policy

You have the right to cancel your order within 14 days after receiving it, without giving any reason.
After cancellation, you have another 14 days to return your product. You will then receive a full refund of the order amount, including the original shipping costs.

Only the return shipping costs from your home to our warehouse are at your own expense. Please check your carrier’s website for exact rates.

If you make use of your right of withdrawal, the product must be returned to us with all supplied accessories and – if reasonably possible – in its original condition and packaging.

To exercise this right, please contact us at support@fixyra.com.
We will refund the total order amount within 14 days after receiving your return notification, provided that the returned product has been received in good condition.